Back to Browsing
Video Thumbnail

TLC Disability Services - Frapp and Capp Cafe

Share this page:

How coffee made with TLC is changing lives

Meet the people who are creating something beautiful from a simple cup of coffee.

Frapp & Capp Café in Bankstown is a very special place. As an initiative of Tender Loving Care (TLC) Disability Services , it’s a movement which challenges the norm, while advocating for equity and championing the cause for inclusivity.

It’s the perfect example of the organisation’s commitment to bridging the employment gap for individuals with disabilities, ensuring they receive fair award wages as well as opportunities suiting their individual interests and skill sets. At Frapp & Capp Cafe, the sky’s the limit.

“We opened up this social enterprise cafe to train people with a disability to have barista skills and to give them a sense of empowerment and somewhere to come and work and have ownership,” explains Laura Cowell, CEO Australian Operations at TLC Disability Services.

“One day I want to open my own coffee shop,” employee and barista, Rawad, says. “Every time I wake up in the morning, I have a paper on my mirror, and I wake up and I look at my goals and I tick the goals I do. And this is my goal, working here.”

When Yasser Zaki, Global CEO of TLC Disability Services met Rawad’s mum, she was looking for something better for her son. “I want my son to do something meaningful,” she told Yasser. “But no one is giving him the opportunity.”

At the time, Rawad was struggling to connect with the outside world and was living a very quiet life. “And then you look at him now,” Yasser says. “He’s the star (in the cafe)! He wakes up at 6am in the morning, opens up at 7am. He drives it!”

Yasser goes on to explain that the passion evident in baristas Rawad and Salim, is a result of years of work and training.

“You get confident when you’re good at what you do and that’s what we’re trying to do,” he says. “You build the guys to have a skill set, to be confident to deliver the outcome.”

Amera Zaki, National Customer Care Manager, TLC Disability Services says the goal is to understand what people actually want, who is in their life to help support their goal and what TLC can do to help them achieve it.

“The coffee shop was a great incentive,” she says. “It wasn’t just throwing them in the deep end. It’s sitting with them and understanding money management skills, travel training, communication skills, resume writing, computer skills. All these little steps to make sure that they were right for the position and that this was something that they wanted to do and pursue.”

And the results are evident in the smiles on Rawad and Salim’s faces.

“I didn’t know how to make coffee the first time,” Salim says. “If it wasn’t for them, this wouldn’t be here for us. We love TLC. They’re like family to us.”

It’s incredible how far a little tender loving care can go.

 

TLC Disability Services Frapp and Capp will feature on Helping Hands from SATURDAY 3 FEBRUARY 2024 on 9GEM, Channel 9 and 9NOW.

#helpinghandstvau #makingtheworldabetterplace #documentary #TLC #NDIS #frappandcapp #frappandcappcafe #frappandcappcoffeeshack #weallcan #makeadifference #tenderlovingcare

 

 

 

 

 

 

Helping Hands

Special thanks to:

Stay up to date on all things Helping Hands

Name

Follow us on socials
© Australian TV & Media Group, 2023
Built by Digital Autumn
hello world!
menuchevron-down
نيك فى المساج gekso.mobi سكس مترجم قصص sex videos hd telugu indian-porn-movies.net dookudu in hindi ぷっくり乳輪 erovideo.me fc2 まこと اجمل ممثله اباحيه com-porno.com نيك المعلمة 飲尿 レズ javshare.pro juy-794
time stopper hentai tubehentai.org rei no shima ni draph ga futtekita indian village real sex videos porndor.org porno 300 1000円カットのおネエさんにスいてもらう本。プラス javmovie.pro オススメ!初撮り18歳♥処女喪失♥まん汁大量噴出!初めはイタがっていたのにジワジワと気持ち良くなってく様がめっちゃ初々しい♥女子大生☆幾度となく痙攣ピクピクしちゃってます♪ date a live tohka hentai hentai999.com fan no hitori سكس تجميع iwanktv.pro سكس العنتيل السلفى
any pron pornkar.net guy xnxx ヘイ動画 freejavonline.mobi アナル地獄 صناعة البورنو video6tubes.com سكس بنجلاديش mallow hentai drhentai.net tsunade x hentai stop mobhentai.com kangoku sekan